I came back to the office from a meeting and felt off. My boss had major changes to a project and presentation that we had been collaborating on for the past several weeks, but he took one look at me and could tell I was a wreck.
Everything was coming to a head. I had been working nonstop for more than four months. I was essentially living at the office. I was putting in long days and then getting back into work early before the day even got started. My wife and I had just signed the mortgage papers on our house, adding enormous debt to our finely run budget. My wife was also pregnant with our first child and feeling the physical effects of it, and to top it all off, my car had just left me stranded on the way to work. My local garage got the car up and going again, but made no promises for how long it would keep running. It was going to need a mountain of costly repairs just to pass inspection. To make matters worse, I was running late for my afternoon meetings and my stomach was groaning because I had skipped lunch again.
I was a bundle of nerves wrapped up in human form. I felt like one of those alien beings you see on TV that looks and acts like a human—Jimmy from across the street—but underneath the exterior shell is really a crazy-looking octopus-worm-dinosaur like monster.

A Relic from the Wallet
Seeing me and feeling my pain, my boss told me to take the rest of the day off. But before he officially kicked me out, he pulled out of his wallet an old piece of frayed notebook paper and handed it to me. You could tell that the paper had been folded and refolded many times in the past. On the paper in clear writing was a small chart with nine different feelings matched with related actions. He called it his Nine-Step Cheat Sheet. It was something a colonel whom he had worked for in the Army had passed along to him years earlier. They were simple, powerful words.
I’ve kept a copy of that chart close to me over the years. I’ve changed jobs, family obligations have evolved, and cars have come and gone, but I still come back to the list. Of course, we know so much more about psychology and work-life balance now; this doesn’t replace professional help for deep-seated issues like depression or trauma. But for the daily grind, it still makes a massive difference.

Turning Feelings into Actions
Whenever I’m caught in an emotional loop, I pull the chart out and, more often than not, it reminds me to turn my feelings into actions to get to a better emotional spot:
| When Feeling | Action To Be Taken |
|---|---|
| Anger | Sing |
| Burned Out | Go for a Walk |
| Paralyzed in Making a Decision | Breathe |
| Frustrated | Take a Break |
| Anxious | Lift Weights or Go For A Run |
| Sad or Unhappy | Show Gratitude to Others; Read a book |
| Lazy | Take a Cold Shower |
| Impatient | Reflect On Your Progress |
| Confused | Ask questions |
Over to you
What about you? Which of these pairings resonates the most with you today? Or better yet—what is a simple action you take to snap out of a negative emotional loop? Let me know in the comments below. And oh yea, my own personal lesson was to remember to take a break every once in a while.

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Such great advice! Most of my issues are corrected by working out. If I can’t get to the gym for a bit I just remove myself from a situation to diffuse everything.
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I used to feel that way about running. Getting back into it … because I miss that feeling. Miss that release.
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I love this cheat sheet, Brian. It would make a great poster to put up on each cubicle or shared office wall. I can see it resonated and stuck with you – and what a great boss to recognize the signs in you and to respond with such empathy.
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Empathy!!!! I don’t care what Elon Musk says — empathy is an amazing skill set!
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That’s what makes a great boss: someone who recognises when a staff member is struggling and offers practical advice. I suffered from burnout once and had to take a 3-month stress leave. (paid for by the company) This cheat sheet would have helped me before it got to that point.
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Yes, probably one of my better bosses throughout my career. If not the best, certainly one of them. Love that the company paid for the stress leave. I’ve had various points where I definitely could’ve used something like that. 🤣🤣😎😎😎😎
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I can relate to the cheat sheet. My personal experience for all 9 steps is the same solution; take a walk.
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I’ll take that one. Walks usually solve most problems. I’m like a little kid about walks. I fight them like kids fight naps … but they always help.
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I love those! I took a screenshot for future use.
When I’m sad or unhappy, I write.
When I’m anxious and ready to jump out of my skin, I like to take a walk.
When I’m feeling overwhelmed sometimes I’ll get on the floor into a (yoga) child’s pose.
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These are good ones!!!!
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Wow, what a great list! For me, the remedy for nearly every ail is a walk in nature.
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Nature and walk … a great combo. Kind of like salt and pepper. Peanut butter and jelly. Ha ha.
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Like this cheat sheet. Deep breathing breaks work for me and having a snack!
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Now it was a chocolate snack … but I had a Snickers today and I couldn’t help but think of their ad slogan—you’re not you when you’re hungry! Ha ha. Sort of good advice, keep yourself replenished. 😎😎😎
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I carried a similar sheet for so long I never had to pull it out. I could feel it in my wallet. One time on my watch someone made an unauthorized chemical dump into the city sanitation system. The chemical wiped out the city’s downstream sanitation plant. The list covered every emotion at the time, and I was able to keep it together to get the problem solved.
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Oh my goodness John that sounds like quite a story. A stressful one too! Wow. Ha ha.
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A terse bit of wisdom there! Sing is an excellent bit of advice, as long as it’s not, “I never felt more like singing the blues.” 🙂
When in a muddle, confused where to start, I often go back to that old adage: “Better to light one candle than to curse the darkness.” What’s one small first step I can take? The fog usually clears once I’ve done that first thing.
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Small steps become big steps. Love that advice Christine!
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Sometimes as a joke to snap out of something I’ll sing, “nobody knows the trouble I’ve seen” in a super mournful voice 😂
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Nobody knows 🎶🎶🎶
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I agree with others here. Walking is my secret to most issues. Although I’ve found when I get anxiety driving (which is most of the time) I smile from ear to ear and that helps, or listening to my prayer app.
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Forcing a smile solves a lot of problems. I’ve noticed lately I’ve been forcing a smile on my face in zoom meetings. Definitely helps the anxiety!
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It does! Funny how the muscles in our face can control emotions. I’d love to learn more about that connection.
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Yea, fascinating stuff! 🤣😎😎😎
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Can’t wait to try the singing when angry. I’m already laughing at what the response will be. That’s awesome!
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Hard to be angry and carry a tune!! Ha ha.
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That is a great list!!
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I thought so!!!
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A brilliantly practical and heartwarming post, Brian! That 9-step cheat sheet is pure gold.
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Yes, I was smart enough to shut my mouth and listen!!! Ha ha.
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🤣🤣 that smartness came a bit late to me 😂
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Oh I’m still learning it!! 🤭🤭🤭😎😎😎
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What a brilliant cheat sheet. I love it — and that your boss was aware enough to hand it to you. Working backwards from the cheat sheet – he gave you the afternoon off so he must have identified you were frustrated? What a great boss!
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I’ve had some crummy bosses and VPs but I’ve been lucky too. I’ve had some great ones too. Love the ones that listened and cared. Would run through a brick wall for them!!!!
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I still get anxious sometimes, and i’m retired … great list! I reposted your list 🙂
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Say isn’t so Maureen. My hope is that when I retire one day, all the anxiety goes with it. No, that doesn’t happen … oh no. Ha ha.
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Ha! Oh well … 😉
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Ha! Oh well .. 🙂
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The one that registers the most now is #2—burnout to taking a walk (or any other exercise). The truth is that when I was working, I often didn’t follow this advice. We try to power through. That’s easier to do when we’re younger, but eventually it catches up to us. I’m much more conscious of caring for myself in retirement, which really is ridiculous. Why does anyone need to tell us to look out for ourselves?
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Such a great point Pete! Power through. Ugh. Story of my life. I told myself that today. I was working on something and instead of taking a break, I kept trying to push through. Of course, I was less productive. Hate that.
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That was so compassionate of your boss, he clearly is good at reading people and saw that you were overwhelmed and struggling. I love the list and think everyone could benefit from some of these. Personally, I love to walk, so I will take a walk in the woods or near the water and just enjoy the quiet. It’s very calming for me – also. I love music a lot so I’ll put on music that I enjoy and just listen.
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A great boss. A true servant leader mentality which was perfect for me. I stayed working there longer than I originally expected because he was such a great leader.
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I really like the simplicity of turning a feeling into an action. Sometimes the hardest part of an emotional loop is that we keep sitting inside the feeling, thinking the same thoughts that are feeding it. A small action interrupts that cycle long enough for us to respond instead of simply react.
I’d probably add one more line to your cheat sheet: When overwhelmed—pray. Not necessarily a long prayer, either. Sometimes just stopping long enough to say, “Lord, order my thoughts and show me the next thing to do” changes the whole temperature of the moment. “When my heart is overwhelmed: lead me to the rock that is higher than I” (Psalm 61:2). Your boss may have thought he was simply sending you home that afternoon, but it sounds like he also handed you something that helped you find your way out of quite a few emotional rooms afterward.
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Yea, I would probably add that part too. He was pretty strong in his faith … so it did hit me that prayer wasn’t listed. I gave him a hard time. I think I called him a heathen or something silly like that. Ha gave it back to me … saying that he had a direct line to God and I better watch it or some lightening would be headed my way!!! He was my boss and mentor but we got along well.
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Love these mapped out steps when one is feeling overwhelmed!
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Step one, just breathe! Ha ha.
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The fact that your boss gave you his old list speaks volumes for you, Brian. It’s a really good list, too.
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Yea he was a pretty great boss.
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Definitely!
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I think the one that resonates with me most is, Anger > Punch a wall.
Wait, that’s not on the list? My bad. (That didn’t work out very well for Andy Bernard, come to think of it…)
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I kind of like that one too . . . but yea, it doesn’t always work out well.
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all good tips – Burned out – take a walk is my go to – thanks for the cheat sheet!!!
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Take a walk. Great advice.
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Taking notes on this.
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