“Blood, sweat, and tears”

I went out of my way the other day.

I needed to get a simple blood test for an upcoming physical. I could have stopped at any number of labs and testing sites. However, I made a special effort to visit one particular lab.

A reason for my madness!

–I didn’t go for the location. It was in the opposite direction from where I was headed.

–I didn’t go for the wonderful ambiance. Stiff chairs stand at attention in the waiting room in front of an ugly green wall. It’s straight out of central casting. It looks more like a sterile lunatic asylum instead of a state-of-the-art clinical laboratory testing center.

–I didn’t go because I love getting my blood taken. I’m actually a big baby. I hate needles.

I went because three of the phlebotomists I’ve had there are great. Oh, they work fast and are good at their jobs, but I could probably get that anywhere. It’s more than that. I love that they create a cheery atmosphere. They take their jobs seriously, but they find reasons to laugh. I’ve always left feeling better than when I walked in.

I’ve . . . um, enjoyed getting my blood tested? Really?

…How you would like to treated

I think there’s a lesson in there. A lesson in how we treat others. A lesson too in making others feel better in the not so great moments in life.

Who are the people in your regular run-ins who make you feel better?


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32 thoughts on ““Blood, sweat, and tears”

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  1. Your description of the waiting room made me laugh, Brian! It sounds perfectly horrid. 😂 I understand why you went out of your way though. The people can make all the difference, can’t they. The lab I go to has cheery young ladies that always have a smile and they are really good at what they do. I usually don’t have a bruise where the needle went in! 😂👍🏻

    Liked by 3 people

  2. Love this!

    I’ll go out of my way to visit a business (ok or blood lab) that makes me feel human or heard. I will share that with them anytime! I will also cut businesses out of my life who do not make me visible or talk down to me. I switched Dermatologists last year because the woman at the front desk was a horror. The office manager actually noticed I had switched. I never called to complain but she noticed and called me. I was honest. I said your employee is your first line to patients. I’m a laid back and friendly patient. Why am I treated with such lack of respect or plain courtesy? She actually agreed with me.

    Now I see a Dermatologist 6 towns away as opposed to 1 town away. Feels like a much better fit! I have had 2 bouts with Melanoma. I don’t need the extra drama!

    Liked by 3 people

    1. “I don’t need the extra drama!” Exactly. And good for the manager noticing that you left, but bad on on him or her for not acting sooner to improve training or take care of the front desk person. Ugh. And good for you on staying on top of and watching out for melanoma issues!!!!!

      Liked by 2 people

  3. I dreaded having a colonoscopy last spring, but every single person–from the intake person to discharge–helped both of us feel “seen” and welcome! I couldn’t believe it. Initial treatments for Crohn’s was just awful (RNP went on vacation for 2 weeks, didn’t mention it, meds didn’t work, made things worse, a very painful spring/summer). BUT, I don’t dread another colonoscopy. Funny, huh!

    Liked by 3 people

  4. That is a good lesson. My postman makes me feel better. He runs the tiny Carefree post office and doesn’t mind my boatload of Frangos each year. He gives me a high five when I’m done with my last ones and I give him a box of Frangos to share with the staff and one to take home. Everyone knows him by name and he spends his workday laughing and joking with staff and customers.

    Liked by 4 people

  5. The guy who normally waits on me at Dunkin’ genuinely seems like he wants me to have a good experience, and makes it a point to ask me “what happened” if he doesn’t see me there the day earlier. Knows my order. Makes a big difference to me, Brian.

    Liked by 4 people

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