The changing workplace

The guy in Panera sipped his coffee and went back to typing on his laptop. He looked like he had been there for hours. He had earbuds on and had a stack of folders next to him. Every once in awhile he would look up from his laptop to take a sip from his coffee. In another corner, two woman talked excitedly. I could hear them talk about ways to increase business. One mentioned some event that she had planned, while the other offered suggestions and ideas that had worked for her.

I couldn’t help but think about how work has changed.

I’m not the only one to have these questions. When asked, nearly two-thirds (64%) of professionals globally are overwhelmed by how quickly work is changing, with 68% searching for more support than ever before, according to a study late last year by LinkedIn.

Changes in the world, changes at work

We might not be working from home at the same numbers like during the pandemic, but we’re certainly more mobile. The pandemic changed us. Yes, the majority of places have gone back to the office, but we’re working in many different places now.

Here’s some of the ways I’ve noticed that work has changed in recent years:

–Technology, Automation and Artificial Intelligence. Artificial intelligence (AI) and automation are increasingly integrated into the workplace. Companies are counting on AI to help employees to focus more on strategic and creative tasks. Companies are also using AI-powered tools to improve recruitment, engagement, and performance management.

–The drive for continuous improvement. Better, faster, quicker with less. Companies have long sought out ways to improve efficiency, streamline processes, and to adapt to changing market conditions. This could just me noticing it more, but it feels like the search has gone into overdrive. It’s everywhere now. Do it better. Do it yesterday. Especially with less people.

–Learning online. Online learning offers significant power through its flexibility, accessibility, and potential for personalized learning experiences. It allows individuals to learn at their own pace, from anywhere, and can be more cost-effective than traditional learning. In addition, online often provides more diverse learning materials and opportunities for interaction, fostering a global learning community.

–More free-lance work. The worker who gets hired and works for the same company throughout his or her career is changing. Short-term, project-based gig work is becoming more prevalent offering greater flexibility and autonomy and instability for the worker and company.

–Greater global competition. This one certainly isn’t new, but the growth of technology has meant that competition now for products and workers can be down the street or half way around the globe. It’s a different world.

The smart workplace managers have re-learned the age old lesson that that you equip your team members with the best of tools and let them work. They’ve been reminded of the importance of good people management.

It’s a different work environment with enormous challenges and opportunities. Change is good, right?


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31 thoughts on “The changing workplace

  1. I hear you about “gig work” and the “gig economy”. I understand why there’s more of it, but I still worry about the destabilizing aspect for folks who rely on it exclusively. So much hustle is involved to keep the jobs coming. Constant self-promotion/marketing of oneself. Maybe I’m jaded because I know folks who haven’t fully established themselves and are still building clientele, but it’s tough out there right now – for so many folks. Thank you for your thoughtful post, Brian. Timely! 💕

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    1. You could be talking about me Vicki. After years at one company, I’m now very much at the mercy of gig work. It’s a weird spot to be in. I hate the constant self promotion. I avoided sales for that reason. Ha, ha. I’m sure I’m missing a few trends. I’m no expert. It’s just a few things that I’ve seen over the past couple of years. I wrote this in another comment. It’s good to be alive during interesting times, right? Ha, ha. 🤣🤣😎

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      1. I wish it was helpful to know that you’re not alone…it seems to be the trend and…I have opinions (big surprise). It’s very hard for wonderful employees to attach and give their all when the commitment feels one-sided. I could go off…so much inconsideration and examples of vulnerability. I know you’ve had your share and it makes me angry. Talented people, ready to make every enterprise they’re associated with BETTER…but it’s become so difficult for many. Sending big hugs to you. Always in your corner, my friend! 💕

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  2. Your post really resonates with me. I visit a local coffee shop a few times during the week to work on my book or catch up on my reading. I enjoy the change of pace it gives me as well as being in a social environment where, like you, I hear and observe people working in new ways. Thanks for posting this. It really hit the spot.

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    1. Oh thank you so much. I sometimes think I’m too nosey for my own good. Its funny what catches my eye in coffee shops. It’s rarely the conversation and instead things like facial expressions, interactions between people. Usually it’s me just working through things. The craziness of the outside world helps. Ha, ha. I’m glad my post made sense to you!!! 🤣🤣😎

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  3. Insightful post as always…we will see the benefits of AI continuing to rapidly improve – but I also read that it may wipe out a substantial number of mid-level white collar jobs as well…time will tell

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    1. Yes, I’m trying to be smart about AI. I don’t want to be a naysayer just to be a naysayer. I’m trying to use it where I can. I don’t want to be fearful of new technology. But I do see problem areas. I feel like right now we’re only touching the surface. The question is if we’ll ever get beyond it. I do worry for certain jobs like coding where it could really wipe out certain roles and industries. Good to be alive during interesting times, right. Ha, ha.

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  4. I’m sorry to disagree with Devotional Guy (and probably many others), but it always irks me when I go to a coffee shop and there is no seating because some people have moved in and set up their mini office space, where they sit for hours, nursing a cup of coffee, either reading or using their laptop while would-be customers take a look and leave because there is no place to sit.

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    1. Yes, you’d probably be annoyed by me too. I could sit in a coffee shop writing down blog ideas and writing in my journal for hours. I like the low roar of a coffee shop. It brings out my creativity. Now when it gets too busy I tend to leave because it tends to interrupt my flow. I get annoyed less with the mini office customers and more annoyed by the restaurant/shop for not creating a big enough space to accommodate their customers. 🤣🤣😌😌😎

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      1. A perfect example. I’m guessing that they have test users that we never see and are basing their changes on feedback . . . but that’s a very big assumption on my part. The changes sure don’t look like there’s a rhyme or reason to them. Which leads to lots of frustration!!! Ha. ah.

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  5. interesting, I love to go to coffee shops with my laptop to write things down, muse, blog, observe…. Like you, I’m a fan of just observing humanity in ordinary everyday situations. I can write and do most of that at home, but I like the change of scenery, the hum of life and the coming and going of people to change it up a bit at times. I try to imagine people’s stories, which I’m sure are way off the mark from reality.

    As for work, I remember an all school seminar that we went to a few years ago, (grades Pk-12) and the keynote speaker was talking about getting kids ready for the future. It used to be teaching coding, etc. Now, it’s really more about the soft skills being more valued by a company as people are working differently and will continue to in the future. Companies can teach you their product or focus, but what they are looking for are workers who are flexible, can work both independently and or as part of a team which may also be flexible, in person, or globally online, and are you reliable, a problem solver, a leader, and able to adapt to a variety of situations. Gone are the days of people working for one company for many years and retiring, the next generation will move from job to job, wanting flexibility and freedom of time and space and benefits that allow them to have a balanced life, not totally work-driven. interesting.

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    1. Yes, I really think the days of long time service are really over. It really is a job to job environment now. I try to tell my kids all the time to focus on balance. Hopefully they’re listening. Ha ha. I love what you wrote about soft skills. They’re so valuable. I get frustrated with recruiters I know because they say they’re focusing on soft skills, but often they seem to focus on specialized skills. Ugh. Ha, ha.

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  6. The future of work is always an interesting – and also daunting – topic to think about. The pandemic certainly accelerated a lot of these days and now with AI, the possibilities and uncertainties have been ramped up. You said it best, the best workplaces focus on the people management and empowering staff with the tools to do their best work.

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    1. A simple truth, but put your people first and you’ll be rewarded. I’ve seen this mistake made over and over. Set the stage correctly and people will come to work engaged and excited to make a difference. Okay, I’ll get off my soapbox now Ab. Ha, ha, thanks for listening.

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    1. I’ve worked both remote and traditional on location. I probably prefer on location best. I like to see my coworkers and to get out of the house. As long as there’s a balance to things. And yes, a fixed number of hours really does make a huge difference!!!! Balance in all things I guess. Ha, ha.

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  7. Enormous challenges and opportunities — you’ve said that right! I bet we’ll be studying the effect of the pandemic on workplace for years to come but you’ve named so many of the big ones. I can’t imagine what it’ll look like when my kids are in the workplace!

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    1. Oh, it’s almost the weekend Mark. Time to turn that frown upside down. Ha, ha, nah, you’re just being realistic. I’m with you on AI. I’m just trying to not be an old fart about it. I’m trying not to hate it, just for the sake of hating it. But yes, I see lots of issues. Ugh.

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  8. Online learning is a blessing. The flexibility it provides to people with full-time employment who want to enhance their careers by obtaining advanced degrees or certifications is a huge advantage. Gig work is hard. It’s good for adding extra income, but my goodness, doing it as a full-time takes a lot of energy.

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    1. You said it better than me. I spent much of my mid career at one company and ever since it’s been more gig work. Definitely harder. And yes, I love online learning. For someone with a growth mindset, it’s a godsend! Love the ability to keep learning!!!!!😎😎😎

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      1. I’m planning to add a few gigs to my schedule to see how it goes. I’m also seriously considering applying for an adjunct professor position at a nearby college. That should be enough to pay for my WP annual fee. 😆

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      2. Ha ha, I’ve done a little adjunct teaching. It’s been fun but you’re right, certainly not going to get rich. Ha ha, at least that’s been my experience. Maybe different with your experience and background!!! Love to hear how it goes. 😊😎😎😎

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