I was completely lost in my own thoughts, barely paying attention to my surroundings, when something snapped me back to reality.
The guy at the front of the line was tearing into the teenage cashier. He looked respectable enough. He had a blazer and casual pants on, but definitely needed a few lessons in decency. First, she wasn’t scanning fast enough for his liking. Then, he claimed she shorted him five dollars.

As the line stretched longer, everyone did the universal retail dodge: eyes down, silent, just hoping the guy would get his money and disappear. I hate conflict. I avoid it at all costs. I don’t know if it’s seeing rage and anger up close at a young age or my slight height, conflict makes me extremely uncomfortable.
But watching him pick on a teenager, who was obviously trying her best to help him, crossed the line.
“Give her a break,” I said, stepping up. “You got your money. It’s time to go.”
I braced myself, fully expecting a punch to fly. Fortunately, he just called me a name, grumbled something about me minding my own business, and walked out of the store.
The Code We Live By
Scenes like that make my stomach turn. People who go off on service workers are exercising a cheap, power-trip authority that bugs me to no end. My parents raised me to believe that whether you’re talking to a cashier, garbageman, or the President of the United States, you treat people with basic respect.
Clearly, that guy missed the lesson.
Reflecting on the whole ordeal got me thinking about other things that instantly sour my mood:
- Casual Rudeness: It costs zero dollars to be decent to people.
- Speakerphone Speakers in Public: Browsing videos on max volume, taking speakerphone calls, or playing music in a waiting room or on public transit without headphones.
- Left-Behind Pet Waste: Leaving dog waste right next to a sidewalk or on a community walking trail. If you commit to owning a pet, part of the deal is cleaning up after it so your neighbors don’t have to navigate a landmine field on an evening walk.

- Forgotten Office Fridge Food: Science experiments taking up shelf space for three months straight–count me out.
- People Who Don’t Return Their Shopping Carts: It’s the ultimate test of self-governance. Walking 20 feet to put a cart in the corral costs nothing, yet people leave them blocking empty spots or drifting toward car doors.
- The “Cut-in-at-the-Last-Second” Driver: Waiting until a lane completely ends—past a mile of signposted warnings—and then forcing their way into traffic ahead of everyone who waited patiently in line. Yes, I know the idea behind zipper merges, but there’s also something about accountability and looking out for other drivers.

Maybe it all comes down to a simple truth: life is just easier—and a whole lot better—when we pay a little more attention to the people around us. Whether it’s having a worker’s back at the checkout, sticking with your team through the lean years, or simply pitching in so someone else doesn’t have to clean up your mess, decency isn’t complicated. We don’t need to agree on everything, but taking a second to show basic respect costs nothing—and it just might keep someone else’s stomach from turning.
You’re Up!
I’ve aired out my pet peeves—now it’s your turn. What’s the one everyday thing that instantly turns your stomach or tests your patience? Drop it in the comments below.
Images by Pexels.
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Good morning! Excellent piece. Excellent.
I’m a huge shopping cart fanatic. A woman didn’t realize that I was in my car the other day and left her cart directly in front of me. Not only was she oblivious – she was a bit frightened when I popped out and screamed “really?” She may be recovering but it had to be said for the good of all mankind.
I live in NY so there are many driving pet peeves but I think my top complaint is the not looking behind you when walking out of a door. Just be cognizant that someone is behind you. I don’t want people to wait. Just be aware and at least try and be courteous. An attempt. That’s all.
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“Just be cognizant that someone is behind you.” When you cut down most of my pet peeves, this is at the root of them all. Just be cognizant of the other person. I hate how tunnel focused we’ve all become. It’s crazy. I get that life moves fast and we’re all busy — but basic manners still matter.
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I am glad you spoke up to the person for the teen at the cash. I do find so called adults feel they have the right to dress down our younger generation, often for no apparent reason. We humans seemingly have developed such a sense of entitlement and have forgotten basic good manners. We need to do better! I commend you for stepping in and using your voice❤️
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I’m with you. I just did what anyone would do. It just bothered me that the guy was rude . . . because he could be. The teenager made a mistake but she was fixing it. “We humans seemingly have developed such a sense of entitlement and have forgotten basic good manners.” So true. Thanks Lynn!!!!
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I’ve experienced some of this nonsense and it really grinds my gears. People cutting in at the last moment in a merge left or right situation on a freeway is incredibly rude. Shopping carts left in bad places in the lot is pure laziness to me, zero excuse.
On my bike rides I often come across piles of dog poo left behind by owners who should not have a dog. It didn’t use to be this way in America but people have become evermore rude and lazy and couldn’t care less about their fellow Americans.
There are days I want to return to 1970. I’m a 1960 Boomer…
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Three simple words. Ha, ha. People are crazy.
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Indeed, Nutter is the word…
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Yes, the cart thing. However, cart corrals do help and I don’t think I’ve ever seen an orphan cart at Aldi’s since everyone pays a quarter just to release one from the chain.
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Maybe it’s the payment factor. I don’t want to pay more than a quarter so I’ll return my cart. Interesting.
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And people just hand you a quarter before you can chain it back up. It is interesting.
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We have to pay a whole dollar (a loonie) to rent our carts at Walmart, so people are pretty good to return them.
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Don’t get me started! 🙄🙄🙄
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Life is funny. Just gotta laugh sometimes. Ha, ha.
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Exactly!!!!
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You’re a good man for speaking up. Customer service is one of the hardest professions and for many young people just starting out in life, no one deserves disproportionately abusive behaviour from customers!
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It just showed how small the guy was. I just did what anyone would do.
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thank you for speaking up and i wish that more people would do that – everyone deserves respect
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R-E-S-P-E-C-T!!! Where’s Aretha Franklin when we need her the most. Ha ha. It really is such a big thing. 😎😎😎😎
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I imagine you’ll get a lot of responses to this one. 🙂 One of my pet peeves is “potty mouth,” usually insecure types showing how tough they can talk. Obscenities never improve speech IMO, especially when littering the lingo of those in authority, who could be setting an example of decency.
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I had two bosses once — yea that’s a story into a story some day — but they were very much different. One swore like a sailor, the other spoke like a minister. I took his calm demeanor to mean weakness or passivity. Boy, did I learn my lesson. He was tough, but he proved that you didn’t need to act tough to be tough minded. Such a great lesson. I always think swearing is meaningless. It’s just on the outside— doesn’t prove anything, doesn’t teach or protect.
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When my husband owned his own business he was taken for a service worker by a salesman. It may have been because my husband was painting the name of the business on the door. The salesman waited to be seen by the owner in the reception area, while my husband retreated to his office by a different entrance. When the salesman entered and saw my husband sitting behind the desk – the silence could’ve been cut through like a knife. The sale obviously never occurred. A good lesson in humility for the salesman though.
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Oh that’s such a funny story. Treat the front line worker like the President and you’ll never have a problem. Don’t do that— then get used to the silence. Silly salesman. 🤭🤭🤭😎
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People on the phone talking while exercising. There is a sign on the wall, “Please be considerate of fellow members – No Cell Phones Please.” THe non-considerate still do it.
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They have no consideration. It’s about them! Ugh.
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People who hold up traffic when they are on the phone while driving. Not only rude, but dangerous!
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Really scary out there — the way some people drive!!! Ugh.
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Excellent post. I sometimes feel like common courtesy was the old normal – and it’s not coming back 😦 For the life of me, I don’t know why people think it’s OK to be hateful to cashiers. I’m a cashier (a very good one, mind you) and I get cussed at, hollered at, long, drawn out sighed at, etc. all the time. And I’m no teenager. I’m a grandma for Pete’s sakes 🙂
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Ugh. That’s horrible. I have a few thoughts. I think to a certain extent it’s become more okay to be mean. And yes, that’s sad. Thank you being a very good cashier. We wouldn’t get too far without good cashiers!!!!!!😎😎
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I have worked retail, hotels and restaurants. When people act like that with me I just kill them with kindness. A lot of times when they see they are not getting to me they just stop. Of course it irritates them even more, but that’s the whole point. Lol
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Killing them with kindness. God bless you Tracie. I’m usually okay for a while, but eventually I lost my patience. Ha, ha.
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Oh I do. Do I pour it on more.
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I don’t know. You nailed some biggies here, already. And I applaud you for speaking up in defense of the cashier. One has to wonder if the guy was just having a bad day or is he always like that? Perish the thought.
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Yea, he seemed off . . . could’ve been a million reasons.
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Oh, I have a few that could probably earn me an entire post of my own. LOL. But if I had to choose one, it would be watching someone treat another person as though they are somehow beneath them—especially someone who is in a position where they really can’t defend themselves without risking their job.
I think that is what bothered me most about your cashier story. It wasn’t simply that the man was rude; there was an imbalance there, and he took advantage of it. She had to remain professional while he apparently felt free to behave however he pleased. Good for you for saying something, especially when confrontation doesn’t come naturally to you.
I have come to believe that one of the clearest glimpses we get into a person’s character is how they treat someone from whom they need absolutely nothing. Cashiers, servers, custodians, delivery people…every one of them is carrying a life we know nothing about. A little patience and kindness costs us nothing, but cruelty can become one more burden somebody carries home at the end of an already difficult day.
And yes, return the shopping cart. LOL.
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Oh yea, he felt that he was within “his right,” like it was no problems. “I have come to believe that one of the clearest glimpses we get into a person’s character is how they treat someone from whom they need absolutely nothing.” So, so true. I wish more people got this. Patience, kindness, grace, appreciation of others so needed!!!
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The biggest complaint in our neighborhood annual survey is the dog poo on sidewalks and people’s driveways. We’ve had that happen on our driveway and we don’t own a dog! I had to post a reminder in every newsletter to pick up after their dogs. I’d find some funny memes and clip art online to make the point. A neighboring development DNA’d all the dogs in the neighborhood and then tests the dog poop! I’m not sure how I feel about that or not. It seems there should be an easier solution. Personal responsibility of pet owners.
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Oh that’s crazy Elizabeth — especially since you’ve written that your HoA can be challenging. Ha, ha. But yes, I’m with you, people take personal ownership.
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It really gets to me when i see someone being incredibly rude – like your example with the young person – to older adults. they deserve respect and consideration even if they are going slower or can’t hear etc. why do people think that it is ok to be a total jerk to them????? don’t understand it.
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I’m with you. Being a total jerk is never right. Young or old, it’s just not right. Thanks for reading.
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We share the same ones, brother! Excellent post! I think we could all sit around a huge table and talk about how respect and decency work! Sip sip hooray for humans like YOU, friend!
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Decency!!! Yes, we all need more of it! Thanks Karla!!!!!!!
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You’re welcome!! Thank you!!
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People who blare music from their phones while hiking. Nature is sacred; don’t befoul it with your noise pollution, dammit. I want to hear birdsong and the wind whispering in the pines, not Drake or Olivia Rodrigo or, god forbid, Morgan Wallen!
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Yes, yes, I’m with you. Now if they were playing some Springsteen or something from the 80s, I might be tempted to give them a pass … but Rodrigo, Drake, Bieber, wallen … ugh! Ha ha. Seriously… I really do hate to hear music out in the woods. A travesty!
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Oh, Bruce always gets a pass!
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I thought you’d appreciate that
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Left-Behind Pet Waste!
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My pet peeve too. Just horrible. Ugh.
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