(I first wrote this story in September 2020. I’ve made a few updates.)
The young woman wore a white lab coat. She smiled back at me. Before she even said a word, I could see she had no idea what I had just asked. I was more than 3,900 miles from home and I was in trouble.
When I had agreed to travel with my daughter to Barcelona, Spain as part of a middle school educational travel program, I was looking forward to seeing the Basilica de la Sagrada Familia, the unfinished Roman Catholic basilica, designed by famous architect Antoni Gaudi, and a million other sites. I was expecting a trip I would never forget. I wasn’t expecting to get off the plane, go through customs, and walk out of the airport with itchy burning, bloodshot eyes.

Traveling light
I thought I was just tired from the long flight from the U.S. to England and then to Spain and that the problem would go away on its own. After the first night, the burning went from bad to worse. I was starting to look like I had gone a round with Rocky in the boxing ring. My eyelid had swollen and was starting to impact my vision. The last thing I wanted to do was to have to go to the hospital.
Our large group of students, teachers, and chaperones was getting ready to board our bus to start our day. I needed to act fast, so I stopped by a small “farmacia,” near our hotel. Of course, as my luck would have it, the woman behind the counter spoke little English. Most everyone that I had met so far in Barcelona spoke better English than me. But, of course, I picked the one where I would be on my own.
When I asked if she had anything that might help, she stared back at me. In typical ugly American fashion, I spoke slower a second time. The thinking being that if I spaced out my words she might somehow understand and be able to help. Shoot me now!

Say what again
I tried to offer a few rudimentary words in Spanish. My study habits and three years of high school Spanish let me down because she continued to look back at me in a blank stare. Mrs. Burns, my high school teacher, would be so disappointed in me. In my mind, I could see her staring at me over her glasses. She did this whenever someone was caught talking when they weren’t supposed to be. She would then yell out the Spanish name I went by in the class and ask: “Benjamín, is that the best you can do? I don’t think so.”
I was ready to give up. I knew my group would be leaving soon and I didn’t want to be late. As an afterthought, I pointed to my eye. The pharmacist must have noticed the redness. She reached under the kiosk and pulled out a small box. It looked like the Spanish equivalent of Visine.
Thank God for small miracles!
The cashier muttered something under her breath. I suspect something about how crazed I looked, and I was able to make out that it cost several pesos. I handed her the coins and raced out of the store.

All’s well that ends well
I made it to the bus just in time. I plopped into my seat tried to read the back of the box. I could make out only a few words. I squirted a few drops into my eyes. Then, I prayed for relief. Fortunately, my eyes cleared up within a few hours. I could go back to enjoying my vacation. We continued our trip first to Barcelona and then up and down the Spanish coastline.
I thought about the memory a few weeks ago while I filled my car up with gas. A small man got out of his car that was pulled up next to me and asked me in clipped English how to get to a local site. I focused hard to listen to the man’s words and helped him the best I could.
When we were done, he thanked me several times. I told him to forget it since I hadn’t done much. As I was walking away, I thought about it for a second. I turned around then and added that someone had once helped me.
Help the next person.
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A beautiful full circle moment, Brian. And how amazing you got to experience Spain through a school trip. Traveling in foreign countries can be eye-opening, pun intended, and glad it all worked out for you!
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Travel is an amazing thing. I always think it helps expand people’s horizon. Shows that we’re more alike than we are different. And yes, it was eye-opening for me in more than one way. Ha, ha.
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Love this! Here in New York, you see small acts of kindness everywhere: you can’t find something? New Yorkers knows exactly where it is and if it’s a food item, they will also tell you where a BETTER one is! As the world becomes more and more coarse and rude in our politics, simple acts of kindness show that we can still have humanity…and as for your speaking slower, it played out a bit different for me when two older Japanese women serving me at a Tokyo sushi bar didn’t know if I realized what I ordered…after I didn’t understand them, they didn’t speak slower….they spoke LOUDER! Then we all laughed and laughed and laughed!
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Oh, that’s funny John. They were probably thinking, “he has no idea what he’s asking for, we have to speak louder.” Ha, ha. And you’re so right, with the current state of things, acts of kindness really do show our humanity and that we really are more alike than we think. Need more stories like that, then we’re not right or left, city or country, born here or immigrant . . . we’re just people then.
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Great point, especially to remember that when we all work together great thins happen – and even more importantly, when those who are willing to do the work you are not are going, then that work won’t get done and for us it means NO CROPS or food
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yes, all it takes is one person, one small act of kindness to make all the difference. and so good to remember this and do it for others, as you did.
this happened to me in Portugal, where we trying to ask in a big store where i could get an adapter for my computer and phone to charge as the hotel had plugs that didn’t work with what i brought. through my use of spanglish, hands, and their Portuguese, they somehow directed us to go out the back door of their store, down a small street to a tiny shop that only spoke Thai and Portuguese and sold a ton of chargers and had the exact charger i needed for an inexpensive price. it was unbelievable how it happened.
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Oh my goodness that’s a great story. You probably thought they were crazy. Setting you up on some kind of strange side trip. Ha, ha. I’m so glad that it worked out. Yes, small acts of kindness really are the best. Love stories like that.
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absolutely
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Yes, I wish more people would pay it forward.
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There’s kindness out there. Some days you really need to look for it, but it’s there.
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You were so fortunate that your red swollen eye wasn’t something worse. Lucky it cleared up so quickly.
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I thought it was just a stye but Dr. Brian’s medical diagnoses can sometimes get me into trouble. Ha, ha. Yes, I was very fortunate. The visine worked like a charm. The swelling was gone like that. Ha, ha.
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So lucky! I was thinking pink eye which is so contagious, you’d be banned from the bus!
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The folks at the farmacias here in Spain are usually very helpful, even with limited Spanish. Since I’ve been helped often while travelling, I like helping people and am always stopping to take someone’s picture or give directions etc. My husband said I should stop giving directions though as they might end up in Morocco. (To be fair, my directions leave a lot to be desired)
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I thought of you Darlene as I was preparing this story to repost. And yes, the woman at the farmacia was very nice. She was actually very helpful. I suspect if I had stopped by later in the day it wouldn’t have been a problem. I probably would have found another person who could translate. The problem was that our bus was leaving so early in the morning. She was very helpful considering my poor Spanish skills. Ugh. Serves me right. I meant to work on my Spanish before the trip, but it got away from me. Ugly American Brian. Ha, ha.
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I’ve lived here for 10 years and still have limited Spanish. But I’m good at talking with my hands.
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⭐️ The trip to Spain sounds wonderful! Once you got your eye problem resolved, that is.
“Past it on “, is always a practice.
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Oh it was amazing. I’d love to go back one day. I would probably do a little more advanced planning but it was a wonderful trip. The absolute best!
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⭐️🤓
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Oh what a lovely memory of your trip to Spain Brian! Now, if you slapped a patch over that eye, you could have pretended that you were a Pirate from the Caribbean! LOL 😎🏴☠️🦜 I am currently reacquainting myself with my limited Spanish-speaking skills. Now, if only I had someone who would help me consistently practice, aside from Duolingo! 😲🤣😜
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Love the idea of the patch! Of course, I would’ve been in the same dilemma. Where to find a patch in a country where I don’t know the language? Ha ha. And I wish I could help you out with your Spanish practice. I obviously was useless in my trip! Ha ha! 🎉🎉🎉🎉
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😂😝🤣 LMBO Brian, and thank goodness we can make light of some of the dilemmas we find ourselves in from time to time. How would you have known to take a patch before you needed it? Where was the translator app when you needed it? 🤷🏻♀️ UGH!
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Spain is a beautiful country to explore with a group of enthusiastic kids! A yes, to making a life by what we give!
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Oh it was such a beautiful country. The people were amazing. I would love to go back. In a heart beat. So much fun!!!🇪🇸🇪🇸🇪🇸
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This is an odd comment but for a second, I thought I saw my dad’s picture in the little profile pics next to the like button. Clearly an optical illusion but one with meaning – he is totally with you. “Help the next person!” Beautiful, Brian!
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Oh, what a cool compliment Wynne. Thank you! Yes, always better when we help/serve others. 🎉🎉🎉🎉
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Right! ❤
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Kindness always pays back. Good morning Brian.😍
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Thanks Arlene! I tend to think it pays you back! 🙏🏼🙏🏼😎😎😎
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When I receive kindness, I want to spread it. Heartwarming post, Brian.
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Aww thank you Hazel! We all need kindness in our lives!
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Indeed. My pleasure, Brian
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Kindness is what unites us all!
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Exactly Ann! Thank you so much!
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I’m jealous…not over your itchy, burning eyes, but rather, your trip to Spain. Neither of my kids ever traveled abroad, and suddenly, I’m feeling left out. How was the paella?
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Everyone asked about the paella and it was good, but I fell in love with real olive oil and bread at every meal. Oh my! The sangria was amazing too. Could’ve sat under an umbrella drinking that stuff 24/7! It was a fun trip. It pushed my introvert meter since my daughter was in middle school and loved/hated hanging with me. Ha ha!!!
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What a memory, Brian! You were lucky that it only took a couple of hours. I’ve had eye issues in the past which took longer to heal, and I looked like a monster. 🙂 Glad it worked out, and yes, paying it forward is the right thing to do. Kind of ties into my post for today too. 🙂 Thanks for sharing!
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Yes, I was lucky! Very lucky. It went away immediately. Could’ve been so much worse!!!
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Yeah, believe me, Brian, I looked like a monster. Not fun, so I’m glad you were okay. 🙂
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Your eyedrops may have been an antibiotic. Drug laws are much more lax in other countries. What a gorgeous cathedral that is! Wow!
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Yea, I had that thought. I saved the box and compared to US visine. It was pretty similar!
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Whatever works
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beautiful story about acts of kindness. We all need to hear more of these acts! Thank you! Gracias !
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Too much bad news out there. We need more of the good stuff!!!
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This is a lovely piece Brian’s. Thank you for reminding me.
It was many years ago I saw the movie Pay it Forward starring Kevin Spacey. I decided on then that I would key into it. You have reminded me to always keep at it.
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Love the idea of paying it forward!!!
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